We just moved our mom out of this place. She was in assisted living, not memory care. We definitely do not recommend it. She feels like a weight has been lifted from her shoulders after leaving this place. We have heard much of the same from other former residents of Spectrum-run properties.
Food - 2 out of 5 stars
Caregiver staff - 3 out of 5 stars
Nurse Angie - 0 out of 5
Housekeeping - 0 stars!
Front office staff - Lisa gets a 5 out of 5. She's amazing!! Concierge staff 5 out of 5!
The executive director, Keith, and corporate staff = 0 stars
Luigi Crispino
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June 20, 2024
My Mother has lived at Gardens at Ocotillo in Memory Care for the past 2 years, 3 months. Many adjustments made over this time but for the last year+, runs like a well oiled machine. The Memory Care manager Thelma Watome her care staff, Activities Director, etc. are awesome. They understand the emotions and what you are going through. They do jot judge. My Mom is loved and treated like family. She is comforted by her friends (the other residents). Her room is kept clean. They are able to choose from a menu for their meals. The staff outside of the Memory Care also care for those in Memory Care when needed and they find joy in doing it. They know my Mom. I understand it is a difficult decision to place your loved one in this new environment. Trust in the process of adjustment. Soon you will feel relief knowing they are cared for at The Gardens. -P. Crispino
Victoria Shea
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April 29, 2024
My parents have lived at the Gardens at Ocotillo for the last 3 years and I am extremely happy with their living arrangements.
They have recently had a change in their situation and the Gardens have been so caring and helpful.
The people who work there are just lovely. The new general manager Keith is great! Kim and Debbie at front desk and Andrea, Micaela , and Alex are wonderful! Sue is helpful. In memory care we just love Angie, Thelma, Delphina, Patricia, Stella, Cheryl, Sulema, Christie, Lucy, Bella, Katherine!
I am probably forgetting someone and I apologize because they are all doing God’s work!
Thank you all so much!
Debra L Corbin
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November 07, 2019
The Gardens & Staff are Great!
Our mother has lived at the Gardens for almost 2 years. Recently she moved to a new larger apartment. The staff, especially Tammy Ojwang, Executive Director, was helpful, expeditious and efficient throughout the entire process. She kept us informed at each step of the process, ensuring my mother's care and happiness with the change was paramount, keeping the family fully informed. The Gardens is a beautiful facility, well appointed with awesome staff & leadership. We and our mother is extremely happy living at the Gardens! We highly recommend this complex!!
Karen Santini
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July 29, 2016
The Gardens at Ocotillo has created such a beautiful environment of love, caring, laughter and community. My parents moved in about a year ago, and it was one of the best decisions we ever made. The entire staff treats the residents with respect and kindness. After my dad past away, Mom was surrounded by people who truly cared and showered her with love, both from the other residents and the staff. I can't say enough about the Gardens at Ocotillo.. Thank you for all you do!
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We just moved our mom out of this place. She was in assisted living, not memory care. We definitely do not recommend it. She feels like a weight has been lifted from her shoulders after leaving this place. We have heard much of the same from other former residents of Spectrum-run properties. Food - 2 out of 5 stars Caregiver staff - 3 out of 5 stars Nurse Angie - 0 out of 5 Housekeeping - 0 stars! Front office staff - Lisa gets a 5 out of 5. She's amazing!! Concierge staff 5 out of 5! The executive director, Keith, and corporate staff = 0 stars
My Mother has lived at Gardens at Ocotillo in Memory Care for the past 2 years, 3 months. Many adjustments made over this time but for the last year+, runs like a well oiled machine. The Memory Care manager Thelma Watome her care staff, Activities Director, etc. are awesome. They understand the emotions and what you are going through. They do jot judge. My Mom is loved and treated like family. She is comforted by her friends (the other residents). Her room is kept clean. They are able to choose from a menu for their meals. The staff outside of the Memory Care also care for those in Memory Care when needed and they find joy in doing it. They know my Mom. I understand it is a difficult decision to place your loved one in this new environment. Trust in the process of adjustment. Soon you will feel relief knowing they are cared for at The Gardens. -P. Crispino
My parents have lived at the Gardens at Ocotillo for the last 3 years and I am extremely happy with their living arrangements. They have recently had a change in their situation and the Gardens have been so caring and helpful. The people who work there are just lovely. The new general manager Keith is great! Kim and Debbie at front desk and Andrea, Micaela , and Alex are wonderful! Sue is helpful. In memory care we just love Angie, Thelma, Delphina, Patricia, Stella, Cheryl, Sulema, Christie, Lucy, Bella, Katherine! I am probably forgetting someone and I apologize because they are all doing God’s work! Thank you all so much!
The Gardens & Staff are Great! Our mother has lived at the Gardens for almost 2 years. Recently she moved to a new larger apartment. The staff, especially Tammy Ojwang, Executive Director, was helpful, expeditious and efficient throughout the entire process. She kept us informed at each step of the process, ensuring my mother's care and happiness with the change was paramount, keeping the family fully informed. The Gardens is a beautiful facility, well appointed with awesome staff & leadership. We and our mother is extremely happy living at the Gardens! We highly recommend this complex!!
The Gardens at Ocotillo has created such a beautiful environment of love, caring, laughter and community. My parents moved in about a year ago, and it was one of the best decisions we ever made. The entire staff treats the residents with respect and kindness. After my dad past away, Mom was surrounded by people who truly cared and showered her with love, both from the other residents and the staff. I can't say enough about the Gardens at Ocotillo.. Thank you for all you do!