This was my first visit here as a potential resident along with my husband. I had visited friends who lived here several years ago. Everyone was most courteous and went out of their way to make myself and my friend who came with me feel most welcome. very informative. the tour was great and the activity was fun and the food was delicious!
Brett Bacchus
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July 17, 2025
Review: The Village at Ocotillo – A Loving Home for Our Mom
At the end of January 2025, we moved our mom from Albuquerque to Chandler. She was facing complications from late-stage cancer and needed the kind of care and support only assisted living could provide. After visiting three facilities in Chandler, The Village at Ocotillo stood out immediately—and in hindsight, we couldn’t have chosen a better place for this important chapter in her life.
We chose The Village for three main reasons:
The size – It’s big enough to give residents opportunities to socialize and make connections, but still felt warm and personal.
The amenities and cleanliness – The inviting restaurant, the bridge card room, and cozy gathering spaces made it feel less like a facility and more like a real home.
The people – We knew mom would eventually need a high level of care, and the kindness and professionalism of the staff made us feel she would be in good hands.
We were right.
From the moment she arrived, the staff wrapped her in love, attention, and dignity. Tugba (Business Manager), Sandy and Codi (Sales), Amanda (Nurse), and Chad (Maintenance) became familiar and comforting faces not only to her, but to us. Amanda was an angel during the last seven weeks of mom’s life—her medical care and emotional presence were both deeply compassionate.
The med techs—Richard, Lou, Mary, Marye, and Fadera—were incredible in managing her pain in close coordination with hospice. The caregivers—Alex, Monica, Naomi, Grace, Sam, Gerard, and Marisela—showed a kind of patience and tenderness that can't be taught. They cared for her physical needs and emotional comfort, always making sure she was clean, supported, and never alone.
Even the front desk team—Heather, Faith, and Jennifer—greeted us each visit with warmth. Their kindness mattered more than they probably realized during those tough days.
Although mom was only with The Village at Ocotillo for four months, it was exactly where she needed to be. She spent precious time with her kids and grandkids, surrounded by people who truly cared about her as a person, not just a patient.
From our entire family—thank you. We will always be grateful. If you’re looking for a loving, safe, clean, and community-centered place for your loved one, I wholeheartedly recommend The Village at Ocotillo.
Sincerely,
Brett B., Chandler AZ
Kim Coxon
-
May 07, 2025
I've been wanting to do this for a long time, I finally have time.
I want to share my amazing experience that my father had when he was there. First, the staff all of them are incredible. My father was there for a year and half. They treat there residents with so much love and respect. Even in trying times. The restaurant and food was my father's favorite. He loved going to exercise class. My experience as his daughter, was just as incredible. I felt like the staff was part of my family. And I'll be forever grateful.
In January it was time to move my dad to memory care. Sandy and Amanda (the nurse) helped me so much. My father is happy and content at his new place.
I personally would like to thank them all. Especially Tugba. She is the most loving, genuine, sweet, woman. She does an incredibly hard job and she is a blessing to all that live at the Village.
I miss you all, and will never forget how wonderful you all are.
With so much gratitude
Kim Coxon
Susan Fontana- Walker
-
October 21, 2024
We could not ask for a more compassionate and professional living situation for our sister. The staff is open and receptive to listening to the needs of the residents. Communication is emphasized as an important part of the relationship with the residents.
Not only is the facility beautiful, but the people who live there are friendly and happy. They welcome newcomers. It is easy for them to do that because the social activities provided to the residents are top notch--great live music and dancing, wonderful exercise classes and out-of-house shopping and excursions.
I haven't mentioned the food yet. It's the crowning glory of The Village. The meals are varied, and from my sister's report, she has been delighted with breakfast, lunch and dinner fare. I would agree, as I have eaten in the restaurant on several occasions and thought it was exceptional. My sister and I foodies and pretty particular about our food.
Carol Miarka
-
April 22, 2024
My husband and I moved to the Village at Ocotillo a year ago, after looking at several properties, we knew immediately The Village at Ocotillo would become our new home. There has never been a moment that we regretted this decision and always felt it was the best one we ever made. One of our main reasons we were interested in this facility was because in the event we needed assisted care we are able to receive that care right in our Apartment. We came in as Independent Living, however my husband became very ill late last year and he needed assisted care, which was provided in our same apartment. That one thing made our decision so valuable. The caregivers were so kind and caring and we thought of them as family. Along with the Nursing Staff, the entire Management Staff have been nothing but kind, caring, helpful to every need and they all made us feel so welcome and safe. The Dining Room Staff is outstanding - we felt like most of the servers were our grandkids - we just loved them all. And food is the best - very fine dining, great selection of meals served three times a day. Not to mention all the amenities, anything you like or want to do is available at The Village. I personally love the pool and use it for water aerobics, the gym is well equipped and you can have personal training if you wish. Many activities, really too many to mention that help you get acquainted with all your new neighbors. All in all, you won't regret your decision to move to The Village at Ocotillo.
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This was my first visit here as a potential resident along with my husband. I had visited friends who lived here several years ago. Everyone was most courteous and went out of their way to make myself and my friend who came with me feel most welcome. very informative. the tour was great and the activity was fun and the food was delicious!
Review: The Village at Ocotillo – A Loving Home for Our Mom At the end of January 2025, we moved our mom from Albuquerque to Chandler. She was facing complications from late-stage cancer and needed the kind of care and support only assisted living could provide. After visiting three facilities in Chandler, The Village at Ocotillo stood out immediately—and in hindsight, we couldn’t have chosen a better place for this important chapter in her life. We chose The Village for three main reasons: The size – It’s big enough to give residents opportunities to socialize and make connections, but still felt warm and personal. The amenities and cleanliness – The inviting restaurant, the bridge card room, and cozy gathering spaces made it feel less like a facility and more like a real home. The people – We knew mom would eventually need a high level of care, and the kindness and professionalism of the staff made us feel she would be in good hands. We were right. From the moment she arrived, the staff wrapped her in love, attention, and dignity. Tugba (Business Manager), Sandy and Codi (Sales), Amanda (Nurse), and Chad (Maintenance) became familiar and comforting faces not only to her, but to us. Amanda was an angel during the last seven weeks of mom’s life—her medical care and emotional presence were both deeply compassionate. The med techs—Richard, Lou, Mary, Marye, and Fadera—were incredible in managing her pain in close coordination with hospice. The caregivers—Alex, Monica, Naomi, Grace, Sam, Gerard, and Marisela—showed a kind of patience and tenderness that can't be taught. They cared for her physical needs and emotional comfort, always making sure she was clean, supported, and never alone. Even the front desk team—Heather, Faith, and Jennifer—greeted us each visit with warmth. Their kindness mattered more than they probably realized during those tough days. Although mom was only with The Village at Ocotillo for four months, it was exactly where she needed to be. She spent precious time with her kids and grandkids, surrounded by people who truly cared about her as a person, not just a patient. From our entire family—thank you. We will always be grateful. If you’re looking for a loving, safe, clean, and community-centered place for your loved one, I wholeheartedly recommend The Village at Ocotillo. Sincerely, Brett B., Chandler AZ
I've been wanting to do this for a long time, I finally have time. I want to share my amazing experience that my father had when he was there. First, the staff all of them are incredible. My father was there for a year and half. They treat there residents with so much love and respect. Even in trying times. The restaurant and food was my father's favorite. He loved going to exercise class. My experience as his daughter, was just as incredible. I felt like the staff was part of my family. And I'll be forever grateful. In January it was time to move my dad to memory care. Sandy and Amanda (the nurse) helped me so much. My father is happy and content at his new place. I personally would like to thank them all. Especially Tugba. She is the most loving, genuine, sweet, woman. She does an incredibly hard job and she is a blessing to all that live at the Village. I miss you all, and will never forget how wonderful you all are. With so much gratitude Kim Coxon
We could not ask for a more compassionate and professional living situation for our sister. The staff is open and receptive to listening to the needs of the residents. Communication is emphasized as an important part of the relationship with the residents. Not only is the facility beautiful, but the people who live there are friendly and happy. They welcome newcomers. It is easy for them to do that because the social activities provided to the residents are top notch--great live music and dancing, wonderful exercise classes and out-of-house shopping and excursions. I haven't mentioned the food yet. It's the crowning glory of The Village. The meals are varied, and from my sister's report, she has been delighted with breakfast, lunch and dinner fare. I would agree, as I have eaten in the restaurant on several occasions and thought it was exceptional. My sister and I foodies and pretty particular about our food.
My husband and I moved to the Village at Ocotillo a year ago, after looking at several properties, we knew immediately The Village at Ocotillo would become our new home. There has never been a moment that we regretted this decision and always felt it was the best one we ever made. One of our main reasons we were interested in this facility was because in the event we needed assisted care we are able to receive that care right in our Apartment. We came in as Independent Living, however my husband became very ill late last year and he needed assisted care, which was provided in our same apartment. That one thing made our decision so valuable. The caregivers were so kind and caring and we thought of them as family. Along with the Nursing Staff, the entire Management Staff have been nothing but kind, caring, helpful to every need and they all made us feel so welcome and safe. The Dining Room Staff is outstanding - we felt like most of the servers were our grandkids - we just loved them all. And food is the best - very fine dining, great selection of meals served three times a day. Not to mention all the amenities, anything you like or want to do is available at The Village. I personally love the pool and use it for water aerobics, the gym is well equipped and you can have personal training if you wish. Many activities, really too many to mention that help you get acquainted with all your new neighbors. All in all, you won't regret your decision to move to The Village at Ocotillo.